
RepairTrack – Repair Shop Management & Ticketing SaaS
Developed a multi-tenant repair-shop management platform for handling customers, devices, repair tickets, and service operations. Implemented multi-role workflows for OWNER, STAFF, and TECHNICIAN with authentication and role-based access control. Built end-to-end repair lifecycle management covering diagnosis, customer approval, parts, repair progress, quality checks, and delivery. Features customer approval and public repair-tracking workflows without a login account. Designed REST API functionality using Hono and integrated PostgreSQL with Drizzle ORM for application data management with shop-level data isolation. Integrated Cloudinary for media management and Gmail API-based notification workflows.

